Problemen met win7 sp1 update

[papypc]

Heb de problemen reeds beschreven op het internet forum.
Dit is het logje van MBAM.
Ik stuur de andere logs in een volgend bericht.
Sorry, staat in het frans, omdat de pc van mijn buurman in FR staat.
Graag jullie advies op deze rare zaak.

Malwarebytes Anti-Malware
www.malwarebytes.org

Date de l'examen: 10.08.2014
Heure de l'examen: 14:48:23
Fichier journal: MBAMlog.txt
Administrateur: Oui

Version: 2.00.2.1012
Base de données Malveillants: v2014.08.10.03
Base de données Rootkits: v2014.08.04.01
Licence: Gratuite
Protection contre les malveillants: Désactivé(e)
Protection contre les sites Web malveillants: Désactivé(e)
Self-protection: Désactivé(e)

Système d'exploitation: Windows 7 Service Pack 1
Processeur: x64
Système de fichiers: NTFS
Utilisateur: miha

Type d'examen: Examen "Menaces"
Résultat: Terminé
Objets analysés: 291298
Temps écoulé: 9 min, 55 sec

Mémoire: Activé(e)
Démarrage: Activé(e)
Système de fichiers: Activé(e)
Archives: Activé(e)
Rootkits: Désactivé(e)
Heuristics: Activé(e)
PUP: Activé(e)
PUM: Activé(e)

Processus: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Clés du Registre: 1
PUP.Optional.Softonic.A, HKU\S-1-5-21-4157123198-3647675061-3169489859-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOFTONIC\Universal Downloader, Mis en quarantaine, [519aaf153d3e90a6d103c2310ff354ac],

Valeurs du Registre: 0
(No malicious items detected)

Données du Registre: 0
(No malicious items detected)

Dossiers: 0
(No malicious items detected)

Fichiers: 0
(No malicious items detected)

Secteurs physiques: 0
(No malicious items detected)


(end)

[papypc]

Spybot S&D log
Search results from Spybot - Search & Destroy

10.08.2014 16:12:44
Scan took 00:29:42.
42 items found.

Facebook.Messenger: [SBI $63375265] User settings (Registry Key, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Classes\CLSID\{1FD1FE74-9E3C-4C1C-AEEB-AAB592AD770F}

Facebook.Messenger: [SBI $9191B288] User settings (Registry Key, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Classes\CLSID\{5E71E4F3-E8C7-4906-9626-973E418762B6}

Facebook.Messenger: [SBI $6D1029B1] User settings (Registry Key, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Classes\FacebookUpdate.OnDemandCOMCl assUser

Facebook.Messenger: [SBI $7F45EA00] User settings (Registry Key, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Classes\FacebookUpdate.OnDemandCOMCl assUser.1.0

Facebook.Messenger: [SBI $59117437] User settings (Registry Key, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Facebook

Facebook.Messenger: [SBI $62F77180] Settings (Registry Key, nothing done)
HKEY_CLASSES_ROOT\CLSID\{1FD1FE74-9E3C-4C1C-AEEB-AAB592AD770F}

Facebook.Messenger: [SBI $9051916D] Settings (Registry Key, nothing done)
HKEY_CLASSES_ROOT\CLSID\{5E71E4F3-E8C7-4906-9626-973E418762B6}

Facebook.Messenger: [SBI $573FFD1B] Settings (Registry Key, nothing done)
HKEY_CLASSES_ROOT\Interface\{132885F2-8DE9-40F2-BEAE-1B31FDBAB159}

Facebook.Messenger: [SBI $BAA66334] Settings (Registry Key, nothing done)
HKEY_CLASSES_ROOT\Interface\{3B692A7D-330E-4388-A955-724500AC0BC5}

Facebook.Messenger: [SBI $C061D222] Settings (Registry Key, nothing done)
HKEY_CLASSES_ROOT\Interface\{649D9E01-9847-4EE9-9145-2CB4BC8298D0}

Facebook.Messenger: [SBI $6B188C64] Settings (Registry Key, nothing done)
HKEY_CLASSES_ROOT\Interface\{71692661-DCBA-484A-BD41-A39404532B52}

Facebook.Messenger: [SBI $D849531E] Settings (Registry Key, nothing done)
HKEY_CLASSES_ROOT\Interface\{B72C7377-0AA5-4F52-BDA2-85C4D1DB930E}

Facebook.Messenger: [SBI $06D47759] Settings (Registry Key, nothing done)
HKEY_CLASSES_ROOT\Interface\{D0843545-5E7C-4C6D-B4E2-05948F759440}

Facebook.Messenger: [SBI $917BFFAB] Program directory (Directory, nothing done)
C:\Users\miha\AppData\Local\Facebook\

Facebook.Messenger: [SBI $21F6393C] Program directory (Directory, nothing done)
C:\Users\miha\AppData\Local\Facebook\CrashReports\

Facebook.Messenger: [SBI $05D5B32B] Program directory (Directory, nothing done)
C:\Users\miha\AppData\Local\Facebook\Update\

Facebook.Messenger: [SBI $CC858234] Program directory (Directory, nothing done)
C:\Users\miha\AppData\Local\Facebook\Update\Downlo ad\

Facebook.Messenger: [SBI $EA825272] Program directory (Directory, nothing done)
C:\Users\miha\AppData\Local\Facebook\Update\Manife st\

Facebook.Messenger: [SBI $EB8149C2] Program directory (Directory, nothing done)
C:\Users\miha\AppData\Local\Facebook\Update\Manife st\Initial\

Internet Explorer: [SBI $0BC7B918] User agent (Registry Change, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\Cur rentVersion\Internet Settings\User Agent

Internet Explorer: [SBI $0BC7B918] User agent (Registry Change, nothing done)
HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Inter net Settings\User Agent

Internet Explorer: [SBI $0BC7B918] User agent (Registry Change, nothing done)
HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Inter net Settings\User Agent

Internet Explorer: [SBI $0BC7B918] User agent (Registry Change, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings\User Agent

Internet Explorer: [SBI $0BC7B918] User agent (Registry Change, nothing done)
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Inter net Settings\User Agent

MS Direct3D: [SBI $C2A44980] Most recent application (Registry Change, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Direct3D\Mo stRecentApplication\Name

MS Direct3D: [SBI $C2A44980] Most recent application (Registry Change, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Microsoft\Direct3D\MostRecentApplica tion\Name

MS Direct3D: [SBI $C2A44980] Most recent application (Registry Change, nothing done)
HKEY_USERS\S-1-5-18\Software\Microsoft\Direct3D\MostRecentApplicati on\Name

MS DirectDraw: [SBI $EB49D5AF] Most recent application (Registry Change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectDraw\M ostRecentApplication\Name

Windows.OpenWith: [SBI $F7204896] Open with list - .AVI extension (Registry Key, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Microsoft\Windows\CurrentVersion\Exp lorer\FileExts\.AVI\OpenWithList

Windows.OpenWith: [SBI $9E8D5C8A] Open with list - .CDA extension (Registry Key, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Microsoft\Windows\CurrentVersion\Exp lorer\FileExts\.CDA\OpenWithList

Windows Explorer: [SBI $D20DA0AD] Recent file global history (Registry Key, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Microsoft\Windows\CurrentVersion\Exp lorer\RecentDocs

Windows Media SDK: [SBI $37AAEDE6] Computer name (Registry Change, nothing done)
HKEY_USERS\S-1-5-20\Software\Microsoft\Windows Media\WMSDK\General\ComputerName

Windows Media SDK: [SBI $37AAEDE6] Computer name (Registry Change, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Microsoft\Windows Media\WMSDK\General\ComputerName

Windows Media SDK: [SBI $CAA58B6E] Unique ID (Registry Change, nothing done)
HKEY_USERS\S-1-5-20\Software\Microsoft\Windows Media\WMSDK\General\UniqueID

Windows Media SDK: [SBI $CAA58B6E] Unique ID (Registry Change, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Microsoft\Windows Media\WMSDK\General\UniqueID

Windows Media SDK: [SBI $BACCD0DA] Volume serial number (Registry Value, nothing done)
HKEY_USERS\S-1-5-20\Software\Microsoft\Windows Media\WMSDK\General\VolumeSerialNumber

Windows Media SDK: [SBI $BACCD0DA] Volume serial number (Registry Value, nothing done)
HKEY_USERS\S-1-5-21-4157123198-3647675061-3169489859-1000\Software\Microsoft\Windows Media\WMSDK\General\VolumeSerialNumber

Cookie: [SBI $49804B54] Browser: Cookie (3) (Browser: Cookie, nothing done)


Cache: [SBI $49804B54] Browser: Cache (12) (Browser: Cache, nothing done)


Historique: [SBI $49804B54] Browser: History (2) (Browser: History, nothing done)


Cookie: [SBI $49804B54] Browser: Cookie (17) (Browser: Cookie, nothing done)


Cookie: [SBI $49804B54] Browser: Cookie (50) (Browser: Cookie, nothing done)



--- Spybot - Search & Destroy version: 2.4.40.131 DLL (build: 20140425) ---

2014-06-24 blindman.exe (2.4.40.151)
2014-06-24 explorer.exe (2.4.40.181)
2014-06-24 SDBootCD.exe (2.4.40.109)
2014-06-24 SDCleaner.exe (2.4.40.110)
2014-06-24 SDDelFile.exe (2.4.40.94)
2013-06-18 SDDisableProxy.exe
2014-06-24 SDFiles.exe (2.4.40.135)
2014-06-24 SDFileScanHelper.exe (2.4.40.1)
2014-06-24 SDFSSvc.exe (2.4.40.217)
2014-06-24 SDHelp.exe (2.4.40.1)
2014-04-25 SDHookHelper.exe (2.3.39.2)
2014-04-25 SDHookInst32.exe (2.3.39.2)
2014-04-25 SDHookInst64.exe (2.3.39.2)
2014-06-24 SDImmunize.exe (2.4.40.130)
2014-06-24 SDLogReport.exe (2.4.40.107)
2014-06-24 SDOnAccess.exe (2.4.40.11)
2014-06-24 SDPESetup.exe (2.4.40.3)
2014-06-24 SDPEStart.exe (2.4.40.86)
2014-06-24 SDPhoneScan.exe (2.4.40.28)
2014-06-24 SDPRE.exe (2.4.40.22)
2014-06-24 SDPrepPos.exe (2.4.40.15)
2014-06-24 SDQuarantine.exe (2.4.40.103)
2014-06-24 SDRootAlyzer.exe (2.4.40.116)
2014-06-24 SDSBIEdit.exe (2.4.40.39)
2014-06-24 SDScan.exe (2.4.40.181)
2014-06-24 SDScript.exe (2.4.40.54)
2014-06-24 SDSettings.exe (2.4.40.139)
2014-06-24 SDShell.exe (2.4.40.2)
2014-06-24 SDShred.exe (2.4.40.108)
2014-06-24 SDSysRepair.exe (2.4.40.102)
2014-06-24 SDTools.exe (2.4.40.157)
2014-06-24 SDTray.exe (2.4.40.129)
2014-06-27 SDUpdate.exe (2.4.40.94)
2014-06-27 SDUpdSvc.exe (2.4.40.77)
2014-06-24 SDWelcome.exe (2.4.40.130)
2014-04-25 SDWSCSvc.exe (2.3.39.2)
2014-05-20 spybotsd2-install-bdcore-update.exe (2.3.39.0)
2014-07-31 spybotsd2-translation-esx.exe
2013-06-19 spybotsd2-translation-frx.exe
2014-08-08 unins000.exe (51.1052.0.0)
1999-12-02 xcacls.exe
2012-08-23 borlndmm.dll (10.0.2288.42451)
2012-09-05 DelZip190.dll (1.9.0.107)
2012-09-10 libeay32.dll (1.0.0.4)
2012-09-10 libssl32.dll (1.0.0.4)
2014-04-25 NotificationSpreader.dll
2014-06-24 SDAdvancedCheckLibrary.dll (2.4.40.98)
2014-04-25 SDAV.dll
2014-06-24 SDECon32.dll (2.4.40.114)
2014-06-24 SDECon64.dll (2.3.39.113)
2014-06-24 SDEvents.dll (2.4.40.2)
2014-06-24 SDFileScanLibrary.dll (2.4.40.14)
2014-04-25 SDHook32.dll (2.3.39.2)
2014-04-25 SDHook64.dll (2.3.39.2)
2014-06-24 SDImmunizeLibrary.dll (2.4.40.2)
2014-06-24 SDLicense.dll (2.4.40.0)
2014-06-24 SDLists.dll (2.4.40.4)
2014-06-24 SDResources.dll (2.4.40.7)
2014-06-24 SDScanLibrary.dll (2.4.40.131)
2014-06-24 SDTasks.dll (2.4.40.15)
2014-06-24 SDWinLogon.dll (2.4.40.0)
2012-08-23 sqlite3.dll
2012-09-10 ssleay32.dll (1.0.0.4)
2014-06-24 Tools.dll (2.4.40.36)
2014-03-05 Includes\Adware-000.sbi (*)
2014-01-08 Includes\Adware-001.sbi (*)
2014-08-06 Includes\Adware-C.sbi (*)
2014-01-13 Includes\Adware.sbi (*)
2014-01-13 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2014-01-08 Includes\Dialer-000.sbi (*)
2014-01-08 Includes\Dialer-001.sbi (*)
2014-01-08 Includes\Dialer-C.sbi (*)
2014-01-13 Includes\Dialer.sbi (*)
2014-01-13 Includes\DialerC.sbi (*)
2014-01-09 Includes\Fraud-000.sbi (*)
2014-01-09 Includes\Fraud-001.sbi (*)
2014-03-31 Includes\Fraud-002.sbi (*)
2014-01-09 Includes\Fraud-003.sbi (*)
2012-11-14 Includes\HeavyDuty.sbi (*)
2014-01-08 Includes\Hijackers-000.sbi (*)
2014-01-08 Includes\Hijackers-001.sbi (*)
2014-01-08 Includes\Hijackers-C.sbi (*)
2014-01-13 Includes\Hijackers.sbi (*)
2014-01-13 Includes\HijackersC.sbi (*)
2014-01-08 Includes\iPhone-000.sbi (*)
2014-01-08 Includes\iPhone.sbi (*)
2014-01-08 Includes\Keyloggers-000.sbi (*)
2014-03-19 Includes\Keyloggers-C.sbi (*)
2014-01-13 Includes\Keyloggers.sbi (*)
2014-01-13 Includes\KeyloggersC.sbi (*)
2014-01-09 Includes\Malware-001.sbi (*)
2014-01-09 Includes\Malware-002.sbi (*)
2014-02-05 Includes\Malware-003.sbi (*)
2014-01-28 Includes\Malware-004.sbi (*)
2014-04-15 Includes\Malware-005.sbi (*)
2014-02-26 Includes\Malware-006.sbi (*)
2014-01-09 Includes\Malware-007.sbi (*)
2014-08-06 Includes\Malware-C.sbi (*)
2014-01-13 Includes\Malware.sbi (*)
2013-12-23 Includes\MalwareC.sbi (*)
2014-01-15 Includes\PUPS-000.sbi (*)
2014-01-15 Includes\PUPS-001.sbi (*)
2014-01-15 Includes\PUPS-002.sbi (*)
2014-07-30 Includes\PUPS-C.sbi (*)
2012-11-14 Includes\PUPS.sbi (*)
2014-01-07 Includes\PUPSC.sbi (*)
2014-01-08 Includes\Security-000.sbi (*)
2014-01-08 Includes\Security-C.sbi (*)
2014-01-21 Includes\Security.sbi (*)
2014-01-21 Includes\SecurityC.sbi (*)
2014-01-08 Includes\Spyware-000.sbi (*)
2014-01-08 Includes\Spyware-001.sbi (*)
2014-01-08 Includes\Spyware-C.sbi (*)
2014-01-21 Includes\Spyware.sbi (*)
2014-01-21 Includes\SpywareC.sbi (*)
2011-06-07 Includes\Tracks.sbi (*)
2012-11-19 Includes\Tracks.uti (*)
2014-01-15 Includes\Trojans-000.sbi (*)
2014-01-15 Includes\Trojans-001.sbi (*)
2014-01-15 Includes\Trojans-002.sbi (*)
2014-01-15 Includes\Trojans-003.sbi (*)
2014-01-15 Includes\Trojans-004.sbi (*)
2014-03-19 Includes\Trojans-005.sbi (*)
2014-07-09 Includes\Trojans-006.sbi (*)
2014-01-15 Includes\Trojans-007.sbi (*)
2014-07-09 Includes\Trojans-008.sbi (*)
2014-07-09 Includes\Trojans-009.sbi (*)
2014-08-06 Includes\Trojans-C.sbi (*)
2014-01-15 Includes\Trojans-OG-000.sbi (*)
2014-01-15 Includes\Trojans-TD-000.sbi (*)
2014-01-15 Includes\Trojans-VM-000.sbi (*)
2014-01-15 Includes\Trojans-VM-001.sbi (*)
2014-01-15 Includes\Trojans-VM-002.sbi (*)
2014-01-15 Includes\Trojans-VM-003.sbi (*)
2014-01-15 Includes\Trojans-VM-004.sbi (*)
2014-01-15 Includes\Trojans-VM-005.sbi (*)
2014-01-15 Includes\Trojans-VM-006.sbi (*)
2014-01-15 Includes\Trojans-VM-007.sbi (*)
2014-01-15 Includes\Trojans-VM-008.sbi (*)
2014-01-15 Includes\Trojans-VM-009.sbi (*)
2014-01-15 Includes\Trojans-VM-010.sbi (*)
2014-01-15 Includes\Trojans-VM-011.sbi (*)
2014-01-15 Includes\Trojans-VM-012.sbi (*)
2014-01-15 Includes\Trojans-VM-013.sbi (*)
2014-01-15 Includes\Trojans-VM-014.sbi (*)
2014-01-15 Includes\Trojans-VM-015.sbi (*)
2014-01-15 Includes\Trojans-VM-016.sbi (*)
2014-01-15 Includes\Trojans-VM-017.sbi (*)
2014-01-15 Includes\Trojans-VM-018.sbi (*)
2014-01-15 Includes\Trojans-VM-019.sbi (*)
2014-01-15 Includes\Trojans-VM-020.sbi (*)
2014-01-15 Includes\Trojans-VM-021.sbi (*)
2014-01-15 Includes\Trojans-VM-022.sbi (*)
2014-01-15 Includes\Trojans-VM-023.sbi (*)
2014-01-15 Includes\Trojans-VM-024.sbi (*)
2014-01-15 Includes\Trojans-ZB-000.sbi (*)
2014-01-15 Includes\Trojans-ZL-000.sbi (*)
2014-01-09 Includes\Trojans.sbi (*)
2014-01-16 Includes\TrojansC-01.sbi (*)
2014-01-16 Includes\TrojansC-02.sbi (*)
2014-01-16 Includes\TrojansC-03.sbi (*)
2014-01-16 Includes\TrojansC-04.sbi (*)
2014-01-16 Includes\TrojansC-05.sbi (*)
2014-01-09 Includes\TrojansC.sbi (*)

[papypc]

GMER log is blijkbaat te groot.
Wat kan ik verder doen aub?

[Rosty]

Gmer log verder plaatsen vanwaar het nu gestôpt is.

[papypc]

Sorry Rosty, gmer log is 953 KB. kan het maar niet plaatsen ?
FireFox stopt ???

[Rosty]

Opmerking: Vista of Windows 7 ? >> Alle tools steeds uitvoeren als admin.
Download AdwCleaner by Xplode naar het bureaublad.

• Sluit alle openstaande vensters.
• Vista en Windows 7 gebruikers: Rechtsklik op AdwCleaner en selecteer als Administrator uitvoeren...
• Voor XP: Gewoon dubbelklikken op AdwCleaner.
• Klik vervolgens op Verwijderen.
• Klik bij AdwCleaner – Information op OK
• Klik bij AdwCleaner – Restart Required op OK

Dat tijdens de aktie de snelkoppelingen verdwijnen, is normaal.
Nadat de PC opnieuw is opgestart, opent een logfile.
Post aansluitend de inhoud van dit log in je volgende bericht.

[papypc]

# AdwCleaner v3.306 - Rapport créé le 16/08/2014 à 14:43:57
# Mis à jour le 15/08/2014 par Xplode
# Système d'exploitation : Windows 7 Home Premium Service Pack 1 (64 bits)
# Nom d'utilisateur : miha - MIHA-PC
# Exécuté depuis : C:\Users\miha\Desktop\adwcleaner_3.306.exe
# Option : Nettoyer

***** [ Services ] *****


***** [ Fichiers / Dossiers ] *****

Fichier Supprimé : C:\Windows\System32\GroupPolicy\Machine\Registry.p ol

***** [ Tâches planifiées ] *****


***** [ Raccourcis ] *****


***** [ Registre ] *****

Clé Supprimée : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader _pour_crystaldiskinfo_RASAPI32
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader _pour_crystaldiskinfo_RASMANCS

***** [ Navigateurs ] *****

-\\ Internet Explorer v9.0.8112.16421


-\\ Mozilla Firefox v31.0 (x86 fr)

[ Fichier : C:\Users\miha\AppData\Roaming\Mozilla\Firefox\Prof iles\y1bvb6m9.default\prefs.js ]


-\\ Google Chrome v36.0.1985.143

[ Fichier : C:\Users\miha\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Supprimée [Search Provider] : hxxp://www.trovi.com/Results.aspx?gd=&ctid=CT3324369&octid=EB_ORIGINAL_ CTID&ISID=MF2FD0104-B152-4D8A-97D2-F566E4D67CA3&SearchSource=58&CUI=&UM=6&UP=SPBC01FC 65-C8C1-448A-AF44-2DAC4547CF2A&q={searchTerms}&SSPV=
Supprimée [Search Provider] : hxxp://www.sweet-page.com/web/?type=dspp&ts=1405253795&from=cor&uid=WDCXWD5000BP VT-22HXZT1_WD-WXB1A51H2020H2020&q={searchTerms}
Supprimée [Search Provider] : hxxp://www.sweet-page.com/web/?type=dspp&ts=1405253795&from=cor&uid=WDCXWD5000BP VT-22HXZT1_WD-WXB1A51H2020H2020&q={searchTerms}

*************************

AdwCleaner[R0].txt - [7707 octets] - [07/08/2014 21:50:12]
AdwCleaner[R1].txt - [1154 octets] - [07/08/2014 21:58:59]
AdwCleaner[R2].txt - [2222 octets] - [16/08/2014 14:42:33]
AdwCleaner[S0].txt - [6898 octets] - [07/08/2014 21:51:18]
AdwCleaner[S1].txt - [866 octets] - [07/08/2014 22:00:03]
AdwCleaner[S2].txt - [2154 octets] - [16/08/2014 14:43:57]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [2214 octets] ##########

[Rosty]

Nog problemen bij het instaleren nu?
Indien wel, doe eens volgende:
- download het bestand naar de laptop
- haal de laptop van het internet
- schakel beveiligings software uit
- instaleer de gedownloade bestanden <-- lukt het nu wel?
- schakel beveiligings software terug in

[papypc]

Heb alle stappen zorgvuldig uitgevoerd : nog steeds hetzelfde probleem fout code 9C57 ?
Bedankt voor je geduld

[Rosty]

Probeer even volgende dan (met dank aan Peenif):

Ok, ik zal het proberen, maar het is vrij complexe materie, & eigenlijk kan ik het niet beter uitleggen dan Microsoft.

Oorzaak is de driver van een veel gebruikte bepaald type AMD grafische kaart, welke incompatibel is met IE10. Overigens maak ik uit dat feit op dat je Windows 7 of 8 hebt, anders kan je IE10 niet installeren.
Leuk dat je een Packard Bell hebt, maar daar hebben we hier niets aan: Merk/model/type/versie hebben we nodig, andere relevante specificaties, & oja, besturingssysteem merk/model/versie.

Opmerking:Voor computers die zijn gemarkeerd als 'Geen' in de nieuwste compatibele stuurprogramma's, Microsoft werkt momenteel met AMD de oorzaak van het probleem en het bepalen van de juiste oplossing. Als u Platform Update voor Windows 7 hebt geïnstalleerd op deze computer, is het raadzaam dat u update 2670838 te verwijderen. Het verwijderen van de update 2670838

Ga als volgt te werk om update 2670838 te verwijderen:
1.Klik op Start, klik op Het Configuratiescherm, klik op Programma 's, en klik vervolgens op Programma's en onderdelen.
Klik op Geïnstalleerde updates weergeven.
Update voor Microsoft Windows (KB 2670838)op en klik vervolgens op verwijderen.
2.

Deze update verkrijgen

Microsoft Downloadcentrum

Het volgende bestand kan worden gedownload vanaf het Microsoft Download Center:

Deze afbeelding samenvouwen
Deze afbeelding uitklappen

Het updatepakket nu downloaden. (http://www.microsoft.com/downloads/d...playlang=en-us)


Releasedatum: 26 februari 2013

Nog een mogelijke oplossing :

oplossing gevonden en wel hier:http://answers.microsoft.com/nl-nl/w...5-1ce3a1441221

SFC/Scannow uitgevoerd en zowel IE10 en daarna IE11 probleemloos geïnstalleerd,
dit alles na foutcodes 9C57 en 9C59 en 9C47.