Volledige versie bekijken : problemen met mijn norman virus scan



boefke36
9 January 2007, 14:30
Logfile of HijackThis v1.99.1
Scan saved at 13:26:41, on 9/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Norman\bin\ZANDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\PROGRA~1\Hardware\Keyboard\Ikeymain.exe
C:\PROGRA~1\Hardware\Mouse\Amoumain.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Norman\bin\ZLH.EXE
C:\Program Files\SPAMfighter\SFAgent.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T 1.EXE
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\Go ogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.telenet.be
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euphony.be/indexNL.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.telenet.be
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.cse-genk.be
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.telenet.be
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://pac.telenet.be:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: (no name) - {5345A7A9-805A-4923-B505-86B2FEBA3FE0} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\Hardware\Keyboard\Ikeymain.exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\Hardware\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Norman ZANDA] C:\Norman\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T 1.EXE /P23 "EPSON Stylus C46 Series" /O6 "USB001" /M "Stylus C46"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T 1.EXE /P23 "EPSON Stylus C46 Series" /M "Stylus C46" /EF "HKCU"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.telenet.be
O16 - DPF: Dexia netbanking - http://netbanking.dexia.be/PC//Dynamic/Shared/Applet//DexiaIIA.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KXHCM10 Control) - http://212.129.168.37/kxhcm10.ocx
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20041208/qtinstall.info.apple.com/pthalo/nl/win/QuickTimeFullInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1095585643890
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://gamezone.telenet.be/static/ocx/ExentCtl.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Besturing) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game06.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://asp06.photoprintit.de/microsite/defaults/activex/XUpload.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\Norman\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\bin\ZANDA.EXE
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE

Beamerke
10 January 2007, 00:09
Hoi,

Welke problemen heb je precies met je Norman?

boefke36
10 January 2007, 19:09
ik kan niet meer update en als ik met rechtermuis klik kom ik niet meer in mijn instellingen frijg geregeld fout melding

Beamerke
11 January 2007, 13:35
Er vanuit gaande dat de licentie van Norman niet afgelopen is, zou ik eens proberen om Norman te de-installeren, en daarna terug te installeren.

Voer ook even het volgende uit:
Download Combofix (http://download.bleepingcomputer.com/sUBs/combofix.exe) naar je bureaublad.
Dubbelklik combo.exe
Volg de instructies.
Tijdens het runnen van de fix, NIET in het venster klikken, want dit zal je pc doen vasthangen.

Wanneer de fix gedaan heeft en na herstart, zal de log combofix.txt openen.
Plaats deze log in je volgende post samen met een nieuw hijackthislog.

boefke36
12 January 2007, 17:26
hoi beamerke hier het hijack logje
Logfile of HijackThis v1.99.1
Scan saved at 16:23:05, on 12/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Norman\bin\ZANDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\PROGRA~1\Hardware\Keyboard\Ikeymain.exe
C:\PROGRA~1\Hardware\Mouse\Amoumain.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Norman\bin\ZLH.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T 1.EXE
C:\Program Files\SPAMfighter\SFAgent.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T 1.EXE
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\Go ogleToolbarNotifier.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Mijn Pc\Local Settings\Temp\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.telenet.be
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.cse-genk.be
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://pac.telenet.be:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\Hardware\Keyboard\Ikeymain.exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\Hardware\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Norman ZANDA] C:\Norman\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T 1.EXE /P23 "EPSON Stylus C46 Series" /O6 "USB001" /M "Stylus C46"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T 1.EXE /P23 "EPSON Stylus C46 Series" /M "Stylus C46" /EF "HKCU"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.telenet.be
O16 - DPF: Dexia netbanking - http://netbanking.dexia.be/PC//Dynamic/Shared/Applet//DexiaIIA.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KXHCM10 Control) - http://212.129.168.37/kxhcm10.ocx
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20041208/qtinstall.info.apple.com/pthalo/nl/win/QuickTimeFullInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1095585643890
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://gamezone.telenet.be/static/ocx/ExentCtl.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Besturing) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game06.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://asp06.photoprintit.de/microsite/defaults/activex/XUpload.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\Norman\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\bin\ZANDA.EXE
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE



en dit is het combofix log
"Mijn Pc" - 07-01-12 16:14:54 Service Pack 2
ComboFix 07-01-12 - Running from: "C:\Documents and Settings\Mijn Pc\Bureaublad"
(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\Program Files\Common Files\Yazzle1461OinUninstaller.exe

((((((((((((((((((((((((((((((( Files Created from 2006-12-12 to 2007-01-12 ))))))))))))))))))))))))))))))))))


2007-01-10 15:55 <DIR> d-------- C:\DOCUME~1\Christel\Application Data\Sun
2007-01-09 21:04 36,697 --a------ C:\WINDOWS\system32\OggDSuninst.exe
2007-01-09 21:04 <DIR> d-------- C:\3dsoftart
2007-01-09 15:35 <DIR> dr-h----- C:\DOCUME~1\MIJNPC~1\Onlangs geopend
2007-01-09 15:01 <DIR> d-------- C:\DOCUME~1\MIJNPC~1\.housecall6.6
2007-01-09 13:00 3,968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-01-09 13:00 <DIR> d-------- C:\Program Files\Grisoft
2007-01-07 17:03 <DIR> d---s---- C:\DOCUME~1\lara\UserData
2007-01-03 14:19 <DIR> d-a------ C:\DOCUME~1\ALLUSE~1\Application Data\TEMP
2007-01-02 12:49 <DIR> d-------- C:\DOCUME~1\lara\Application Data\Sun
2006-12-30 18:16 <DIR> d-------- C:\DOCUME~1\lara\Contacts
2006-12-29 11:08 <DIR> d-------- C:\DOCUME~1\MIJNPC~1\Contacts
2006-12-29 11:07 <DIR> d----c--- C:\WINDOWS\system32\DRVSTORE
2006-12-26 20:44 <DIR> d-------- C:\Program Files\Java
2006-12-26 20:43 <DIR> d-------- C:\Program Files\Common Files\Java
2006-12-26 19:15 <DIR> d-------- C:\WINDOWS\Sun
2006-12-26 19:15 <DIR> d-------- C:\DOCUME~1\MIJNPC~1\Application Data\Sun
2006-12-24 11:32 <DIR> d-------- C:\95803ea40c45af02cb87096ac05a
2006-12-23 13:22 <DIR> d-------- C:\Program Files\Common Files\Ankiro

(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) )))

2007-01-11 20:42 -------- d-------- C:\DOCUME~1\MIJNPC~1\Application Data\imesh
2007-01-09 12:49 -------- d-------- C:\Program Files\lavasoft
2007-01-07 19:25 -------- d-------- C:\Program Files\hitman pro
2006-12-29 11:16 -------- d---s---- C:\DOCUME~1\MIJNPC~1\Application Data\microsoft
2006-12-29 11:07 -------- d-------- C:\Program Files\msn messenger
2006-12-26 17:00 -------- d-------- C:\Program Files\mvdwoa
2006-12-23 13:30 -------- d--h----- C:\Program Files\installshield installation information
2006-12-23 13:28 -------- d-------- C:\Program Files\windows media connect 2
2006-12-23 13:26 -------- d-------- C:\Program Files\google
2006-12-23 13:23 -------- d-------- C:\Program Files\Common Files\installshield
2006-12-19 20:27 -------- d-------- C:\Program Files\imesh applications
2006-12-07 06:29 2374472 --a------ C:\WINDOWS\system32\wmvcore.dll
2006-11-24 19:08 -------- d-------- C:\Program Files\epson
2006-11-08 06:07 679424 --a------ C:\WINDOWS\system32\inetcomm.dll
2006-11-04 14:14 1245696 --a------ C:\WINDOWS\system32\msxml4.dll
2006-10-23 16:19 662016 --a------ C:\WINDOWS\system32\wininet(2)(2).dll
2006-10-23 16:19 615424 --a------ C:\WINDOWS\system32\urlmon(2)(2).dll
2006-10-23 16:19 474624 --a------ C:\WINDOWS\system32\shlwapi(2)(2).dll
2006-10-23 16:19 1494528 --a------ C:\WINDOWS\system32\shdocvw(2)(2).dll
2006-10-20 02:39 714752 --a------ C:\WINDOWS\system32\sxs.dll
2006-10-20 02:39 714752 --a------ C:\WINDOWS\system32\sxs(2)(2).dll
2006-10-13 13:41 65536 --a------ C:\WINDOWS\system32\nwwks.dll
2006-10-13 13:41 64000 --a------ C:\WINDOWS\system32\nwapi32.dll
2006-10-13 13:41 144384 --a------ C:\WINDOWS\system32\nwprovau.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown
[HKEY_CURRENT_USER\software\microsoft\windows\curre ntversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"EPSON Stylus C46 Series"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\ E_S4I0T1.EXE /P23 \"EPSON Stylus C46 Series\" /M \"Stylus C46\" /EF \"HKCU\""
"H/PC Connection Agent"="\"C:\\Program Files\\Microsoft ActiveSync\\WCESCOMM.EXE\""
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\run]
"NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"Cmaudio"="RunDll32 cmicnfg.cpl,CMICtrlWnd"
"VTTimer"="VTTimer.exe"
"iKeyWorks"="C:\\PROGRA~1\\Hardware\\Keyboard\\Ikeymain.exe"
"WheelMouse"="C:\\PROGRA~1\\Hardware\\Mouse\\Amoumain.exe"
"SoundMan"="SOUNDMAN.EXE"
"Norman ZANDA"="C:\\Norman\\bin\\ZLH.EXE /LOAD /SPLASH"
"UserFaultCheck"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73, 79,73,74,65,\
6d,33,32,5c,64,75,6d,70,72,65,70,20,30,20,2d,75,00
"EPSON Stylus C46 Series"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\ E_S4I0T1.EXE /P23 \"EPSON Stylus C46 Series\" /O6 \"USB001\" /M \"Stylus C46\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"SPAMfighter Agent"="\"C:\\Program Files\\SPAMfighter\\SFAgent.exe\" update delay 60"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_10\\bin\\jusched.exe\""
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\run\OptionalComponents]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\run\OptionalComponents\IMAIL]
"Installed"="1"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\run\OptionalComponents\MSFS]
"Installed"="1"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder]
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Menu Start^Programma's^Opstarten^Adobe Reader Snelle start.lnk]
"path"="C:\\Documents and Settings\\All Users\\Menu Start\\Programma's\\Opstarten\\Adobe Reader Snelle start.lnk"
"backup"="C:\\WINDOWS\\pss\\Adobe Reader Snelle start.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\Adobe\\ACROBA~1.0\\Reader\\READER~1. EXE "
"item"="Adobe Reader Snelle start"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\explorer\shellexecutehooks]
"{FBF23B40-E3F0-101B-8488-00AA003E56F8}"=""
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\contro l\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnph ost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
Usnsvc REG_MULTI_SZ usnsvc\0\0

Completion time: 07-01-12 16:17:16
Mvg boefke

Beamerke
13 January 2007, 21:23
Deze zien er ook goed uit hoor....

Ik kan hier echt niks verkeerd in opmerken :shocked:

boefke36
14 January 2007, 10:01
ok alvast bedankt voor de moeite zelf krijg ik mijn norman niet verwijderd want als ik hem terug wil installeren krijg ik melding dat er al een versie aanwezig en die eerst moet verwijderen
Mvg boefke

Beamerke
15 January 2007, 18:52
De-installeer hem eens, en probeer dan het volgende:

Ga naar Start - Uitvoeren en tik in: services.msc
Je krijgt een lijst te zien van al de services op je systeem.
In deze lijst zoek je naar alles waar norman in voorkomt
Dubbelklik erop.
In het nieuw venster dat je verkrijgt klik je op "Stoppen".
Het opstarttype zet je op "Uitgeschakeld".
Klik op "Toepassen" en daarna op "OK".

Verwijder dan de volgende map:

C:\NORMAN

Probeer dan nog eens om hem opnieuw te installeren.