Volledige versie bekijken : Verwijderen van Norton.



Haganibbo
17 January 2011, 18:17
Beste,
Tot een tijd geleden gebruikte ik het beveiligingsprogramma van Norton. Dit vertraagde enorm mijn pc en ik heb dit verwijderd. (met zijn eigen uninstall en manueel).
Maar zoals geweten is blijft er altijd iets plakken. Zo krijg ik steeds bij het opstarten een Dos-melding.
Inderdaad aan de hand van het hieronder opgenomen blogje van hijackthis kan je vaststellen dat Symantec nog steeds voorkomt.
Ik zou je dank weten mocht je mij kunnen aangeven hoe ik ieder spoor van Symantec definitief kan wissen.
Mvg.
Haganibbo.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:32:47, on 01/15/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
F:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Belgacom\bin\sprtsvc.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe
F:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\WINDOWS\system32\ctfmon.exe
F:\Program Files\Rainlendar2\Rainlendar2.exe
F:\Program Files\YoWindow\yowindow.exe
F:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.skynet.be
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://only2clicks.com/home.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer wordt aangeboden door Belgacom Skynet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=127.0.0.1:8448
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - URLSearchHook: play-games Toolbar - {4c05e902-4f33-4639-a700-805bf173ca6e} - C:\Program Files\play-games\tbpla0.dll
R3 - URLSearchHook: play online games Toolbar - {d8f4ef90-9663-460e-836a-a777172b714e} - C:\Program Files\play_online_games\tbpla0.dll
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - F:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngin0.dll
O2 - BHO: play-games Toolbar - {4c05e902-4f33-4639-a700-805bf173ca6e} - C:\Program Files\play-games\tbpla0.dll
O2 - BHO: Click-to-Call BHO - {5C255C8A-E604-49b4-9D64-90988571CECB} - C:\Program Files\Windows Live\Messenger\wlchtc.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Aanmelden - Help - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\s wg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: play online games Toolbar - {d8f4ef90-9663-460e-836a-a777172b714e} - C:\Program Files\play_online_games\tbpla0.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\ctbr.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - F:\Program Files\Orbitdownloader\GrabPro.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O3 - Toolbar: play-games Toolbar - {4c05e902-4f33-4639-a700-805bf173ca6e} - C:\Program Files\play-games\tbpla0.dll
O3 - Toolbar: play online games Toolbar - {d8f4ef90-9663-460e-836a-a777172b714e} - C:\Program Files\play_online_games\tbpla0.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngin0.dll
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [Control Center] C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
O4 - HKCU\..\Run: [SpywareTerminatorUpdate] "C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe"
O4 - HKCU\..\Run: [Gadwin PrintScreen] F:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Lokale service')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Netwerkservice')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Rainlendar2.lnk = F:\Program Files\Rainlendar2\Rainlendar2.exe
O4 - Startup: YoWindow.lnk = F:\Program Files\YoWindow\yowindow.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download by Orbit - res://F:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Grab video by Orbit - res://F:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users.WINDOWS\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Answers... - file:C:\Program Files\1-Click Answers\Html\atiemenu.htm
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: Do&wnload selected by Orbit - res://F:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://F:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site with Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
O8 - Extra context menu item: Download with &Shareaza - res://F:\Shareaza\Plugins\RazaWebHook.dll/3000
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Translate this web page with Babylon - res://F:\Program Files\Babylon\Utils\BabylonIEPI.dll/ActionTU.htm
O8 - Extra context menu item: Translate with Babylon - res://F:\Program Files\Babylon\Utils\BabylonIEPI.dll/Action.htm
O9 - Extra button: Outpost Firewall Pro Quick Tune - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145225226125
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://wisup.net/_plateforme/Upload/Aurigma/AurigmaActiveX/ImageUploader4.cab
O16 - DPF: {B60CEFE7-2DD0-4B78-951A-509D951DB1F0} (ExtraFilm Uploader Control) - http://belgacom.extrafilm.be/ExtraFilmUploader6.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,4958/mcfscan.cab
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\ctbr.dll
O20 - AppInit_DLLs: C:\PROGRA~1\GOOGLE\GOOGLE~2\GOOGLEDESKTOPNETWORK3. DLL
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Folder Size (FolderSize) - Brio - C:\Program Files\FolderSize\FolderSizeSvc.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c994fe86a6937c) (gupdate1c994fe86a6937c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NMSAccessU - Unknown owner - F:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SupportSoft Sprocket Service (belgacom) (sprtsvc_belgacom) - SupportSoft, Inc. - C:\Program Files\Belgacom\bin\sprtsvc.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
--
End of file - 14718 bytes

Emphyrio
17 January 2011, 19:24
Hoi Haganibbo,

Gebruik Internet Explorer tijdens deze procedure.

Om Norton AntiVirus of andere Symantec gerelateerde producten te verwijderen, selecteer het product dat op jouw computer staat hier (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?OpenDocument) om de removal tool te downloaden.
Belangrijk is om eerst de instructies te lezen voordat je de verwijdertool gebruikt.

Voor oudere versies van Norton (2000, 2001, 2002), gebruik deze link (http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/docid/2001045512474266?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg=)

Als je dit hebt uitgevoerd dan herstart je je PC.

Vervolgens....

Download of Update Ccleaner (http://www.piriform.com/ccleaner/download/slim)

Start CCleaner op.

Run Ccleaner en klik in de linkse kolom op Opties
Selecteer het tabblad Geavanceerd
Haal het vinkje weg voor Verwijder alleen bestanden in Windows Temp-systeemmap die ouder zijn dan 24 uur
Klik in de linkse kolom op Cleaner.
Klik dan achtereenvolgens op Analyseer en Schoonmaken.
Klik vervolgens in de linkse kolom op Register
Klik op Scan naar problemen.
Als er fouten gevonden worden klik je op Herstel geselecteerde problemen en OK


Post een verse Hijackthis log ter controle.

Emphyrio :)

Haganibbo
17 January 2011, 19:54
Beste Emphyrio,
Het probleem is dat het een hele tijd geleden is en ik mij niet herinner om welke versie van Norton het ging.
Ik schafte mij die aan via Skynet. Nadien heb ik het aangepaste verwijdertool van Norton gebruikt, maar zonder succes.
Mvg.
Haganibbo.

Emphyrio
17 January 2011, 19:57
Neem deze onder stap 3, eerste Download (XP)

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&docurl=20080710133024EN

Emphyrio
22 January 2011, 15:34
Wilt het lukken ?

Emphyrio
25 January 2011, 17:58
Wegens gebrek aan Feedback, sluit ik dit topic.

Indien je denkt dat dit onterecht is, kan je mij (of één van de Mods) een PM sturen met vraag tot heropening.

Emphyrio :)